John C. Chapin

Summary

With over twenty-three years of experience in web-based application development, systems administration, DevOps, and SDLC management, I have a proven track record in the healthcare, government (local, state, and federal), academic, and financial sectors. I aim to enhance software engineering projects' security, stability, and progress by taking on project or organizational leadership roles.

Experience

2021 – Present | Ad Hoc LLC | Philadelphia, PA (Remote)

Engineering Manager – Centers for Medicare & Medicaid Services

• Manage four engineering teams providing DevOps, Front End, and API development for the Medicare Coverage Tools (MCT) program.
• Aim to deliver a best-of-breed cost comparison and healthcare plan shopping experience.

Staff Software Engineer – U.S. Department of Veteran's Affairs

• Managed a team of five engineers on a multi-disciplinary team of twelve members.
• Led bi-weekly practice management meetings, sprint planning, and agile ritual meetings.
• Progressed from evaluating solutions for a developer console (Console UI) to fielding a working system integrated into the VA Platform's standard support processes within nine months.
• Coordinated with over six platform teams to onboard their products into the Console UI project, producing documentation to teach other engineers how to build plugins for our system.
• Improved team practices using GitHub and ZenHub, and wrote RFC and ADR documents.
• Reported progress to platform teams and the product owner, the Platform Crew Lead from the CTO's Office of the Veteran's Administration.

2014 – 2021 | Capital Technology Services | Nashville, TN, and Philadelphia, PA

Software Development Consultant and Virtual Chief Technology Officer

• Lead Architect and CTO for a fintech startup providing data to financial institutions for BSA/AML enforcement, including three of the top five U.S. asset management companies. (Ruby on Rails 5, PostgreSQL, Heroku, AWS, GCP)
• Developed sites for The University of Pennsylvania Carey Law School. (WordPress, Rails 6)
• Created experiment tasks and database systems for neuroscience research at The University of Pennsylvania. (JavaScript)
• Enhanced autism research software for Drexel University. (JavaScript)
• Built e-commerce tools for a medical goods retailer, integrating FedEx and Sage ERP. (Spree, Rails 6, Ruby, AWS Lambda)
• Developed the front end for a top National Park Service website. (AngularJS, .NET Web Services in SOAP)
• Led development for Milligram Inc., a prescription drug pricing research startup. (Rails 5, PostgreSQL, NIH NLM API)
• Maintained the HealthStream, Inc. Wiki-Health project, recording and categorizing training materials and standards. (MediaWiki)
• Assisted eGovernment Solutions LLC in delivering $2B in annual property tax bills for Nashville and Davidson County, TN. (PHP 5 and 7)
• Released a new version of insurance claims intake software for QRM Inc., replacing a version I developed eight years earlier. (Rails 3)
• Developed and hosted the African Methodist Episcopal Church website, managing mobile app implementations for quadrennial conferences. (WordPress, Rails 4, Cvent CrowdCompass)
• Developed software for Vanderbilt University Medical Center to track press engagement across media. (Rails 5)

2011 – 2014 | Bytes of Knowledge, Inc. | Nashville, TN

Software Development Manager

• Established Agile development practices and systems for source code management, issue tracking, and CI, applied across 100 projects and over 8,000 issues.
• Expanded the web and software development staff from three to sixteen members in two years.
• Managed projects in various open-source technologies for clients like Peabody College of Education, Logan's Road House, The Zander Insurance Group, and Caterpillar Financial.

2011 | Robert Half Technology | Nashville, TN

Software Developer and Consultant

• Developed Android, iPhone, and iPad applications for brands including Firestone Tire and Rubber Company.

2010 – 2011 | Hooah Interactive Communications LLC | Nashville, TN

Senior Software Engineer

• Developed applications for the Army Reserve's "Hero 2 Hired" program. (Rails)
• Managed the development of a HIPAA-compliant web portal for the Army National Guard. (Zend Framework, PHP, SOAP, CAC Authentication, OCSP)
• Member of the website development team for the $480 million Amway Center, an NBA venue. (Drupal)
• Designed mobile and social media applications for Kraft Foods and the Orlando Utilities Commission.

2007 – 2009 | eGovernment Solutions LLC | Knoxville, TN and Nashville, TN

Director of Software Development

• Led a team to implement the first online vehicle registration renewal system for Nashville and Davidson County, TN. (PHP)

2005 - 2007 | Base Systems, Inc. | Nashville, TN

Senior Developer

• Maintained and documented a Linux-based voice recorder built on Asterisk PBX and developed in Perl.
• Enhanced a digital voice recorder management system to support proprietary Dictaphone hardware.
• Developed HIPAA-compliant software for securing patient medical information.

2003 - 2005 | Independent Contractor and Software Consultant | Nashville, TN

Software Developer and Network Administrator

• Deployed IT resources for NBC Universal's accounting staff supporting "Nashville Star."
• Conducted data mining and reporting for the National Online Bankruptcy Information Center. (PHP)

2000 - 2001 | Vanderbilt University | Nashville, TN

Undergraduate Teaching Assistant

• Delivered lectures on computer usage and programming to first-year engineering students.
• Assigned in-class work and homework, and graded assignments and tests.

Education

2003 | Vanderbilt University | Nashville, TN

Bachelor of Engineering in Mechanical Engineering

• Student Chapter President, American Institute of Aeronautics and Astronautics
• Freshman Engineering Science Award
• Advanced Undergraduate Research Projects in Laser Interferometry and Friction Stir Welding

1999 | The University of Tennessee at Chattanooga | Chattanooga, TN

Honors

• Dean's List

1998 | The McCallie School | Chattanooga, TN

Honors

• Vanderbilt University PAVE Program
• Duke University Talent Identification Program and Summer Residence Courses
• 3 Years of Japanese Language Study

Volunteering / Charitable Causes

• Code for Nashville - Established Nashville's Code for America brigade, growing membership from 0 to 650 in the first year. Organized Nashville's National Day of Civic Hacking in 2015.
• The Nashville Software School - Mentored software development students, assisted in interviewing applicants, and supported certification efforts.
• Chattanooga Robotics - Supported youth participation in FIRST Robotics competitions.
• Vanderbilt University Engineering Alumni Council - Served on the council and interviewed students for engineering science courses.

Additional Skills

Private Pilot Certificate: Airplane Single Engine Land, Instrument Rated